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Job Description / Duties

The Office Coordinator reports to the IATSE Local 118 Executive Board and is responsible for office administration and supervising the dispatch department. This is a role that calls for a highly organized individual who will effectively work with diverse personalities in complex situations. The Office Coordinator will need to frequently work independently without direct or on-site supervision for extended periods of time. The person in this position will find it necessary to exercise independent initiative within established boundaries while diffusing conflict and objectively reporting events.
Administrative duties will require working under multiple supervisors with intersecting portfolios. Examples include; reception, administration (office, website and IT), record keeping, travel coordination, correspondence and data entry.
Supervisory work will require various HR and coordination duties for the Local’s dispatch service. Examples include; scheduling workers, training dispatchers, referring members to employers based on skills and seniority, interpreting crew requests, preparing labour estimates under varying contracts, and dealing with the concerns, objections, and complaints of both workers and employers. Dispatch is a highly dynamic work environment with high pressure under tight time constraints. The Office Coordinator must remain cool and mission-oriented under pressure. They maintain calm demeanour while addressing concerns and diffusing conflict within established policy.

Qualifications / Required Skills

All shortlisted applications will demonstrate:
● Legal entitlement to work in Canada
● Ability, training or experience relevant to office work
● Ability, training or experience relevant to supervisory and/or leadership skills.
● Professional comportment with excellent client service and communication skills

Additional Information

The following attributes are NOT required, but any may help the candidate excel in the position
● Ability, training or experience relevant to customer service and complaints
● Computer proficiency with any of word processors, spreadsheets, databases, html and/or accounting programs
● Familiarity with the live events industry; its departments, job titles, practices, and jargon.
● Willingness to occasionally work weekends, evenings and/or overtime.

Salary: $25.50/hr, two weeks vacation annually, and enrollment in the Locals co-pay benefits programs. These include contributions for the Local’s Health and Welfare plan, and matched RRSP contributions.

Contact Information

Interested applicants please send an application to the hiring committee. The Local is committed to inclusive employment equity, and the committee encourages applications from all communities, including those who do not fully meet the details of this job posting and those who do not have equitable access to training or work experiences. Please note any accommodations we can make to equitably support your application during the hiring process.

We thank all applicants, but only those selected for an interview will be contacted.

Contact: IATSE 118 Hiring Committee
office@iatse118.com
206-2940 Main Street, Vancouver, BC, V5T 3G3

Employer Profile

Founded on September 13, 1904, IATSE Local 118 is the labour union representing technicians, stagehands, artisans and craftspeople to the Metro Vancouver entertainment industry, including live theatre, rock and roll, trade shows, and conventions. In addition to collective bargaining and representing worker concerns to their employers, the local operates a dispatch service that refers members to employers based on skillset and seniority. https://iatse118.com/