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Job Description / Duties

The Venue Services Associate welcomes visitors to Scotiabank Dance Centre, assisting them with studio rentals and responding to phone and walk-in enquiries; you will take rental bookings, maintain client records, process invoices and take payments for studios. This entry-level job is great for motivated people passionate about the arts, and provides an opportunity to hone your administrative skills and expand your network as you start a career in the arts. From time to time you may be required to sell tickets to events, take workshop registrations, and respond to a variety of dance-related queries from visitors. You will also be able to see performances organized by The Dance Centre for free!

Qualifications / Required Skills

If you possess a high level of accuracy and attention to detail, are always on time, have a friendly attitude, and wish to be part of a creative community, this job is for you! The Visitor Services Associate reports to the Venue and Services Manager.

Requirements/Qualifications:
• Completion of High School is required
• Excellent interpersonal and communications skills

The ideal candidate will have:
• Ability to maintain focus and a professional demeanour while serving large numbers of visitors and responding to phone enquiries
• Ability to work as a team member with other visitor services staff to ensure efficiency and continuity of workflow throughout the day
• Attention to detail
• Ability to show initiative and resolve visitor needs and rental enquiries quickly in a fast-paced environment
• Dance/arts-related knowledge/education is an asset
• Various shifts are available (daytime, evening, weekend).
• This is a contract position and hours will vary – typically between 6-20 hours per week. Schedules are set well in advance to allow staff to plan ahead.
• Full training will be provided.

Additional Information

The Dance Centre is committed to providing equitable access to everyone. We actively support accessibility, anti-racism, and LGBTQ2S+ inclusion, and encourage diversity in our staff, visitors, volunteers and programming. We cultivate a safer space where all voices can be heard, valued and represented. The Dance Centre stands against hatred, discrimination, racism, homophobia and transphobia. Visitor Services Associates are expected to align with these values.

Your application must include:
• Cover letter (outlining your motivation to work with The Dance Centre; one page maximum)
• Your resume
• 2 references

Salary: $20 per hour plus 4% vacation in lieu of benefits.

Contact Information

Please send your application to: Venue and Services Manager: email admin@thedancecentre.ca.

Employer Profile

Join one of Canada’s top dance organizations! The Dance Centre, serving the professional dance community and the public in British Columbia is hiring NOW. Be part of the dynamic team that operates Scotiabank Dance Centre, Vancouver’s unique cultural hub, dedicated to all things dance. This thriving creative centre is open seven days a week and sees thousands of visitors every year.