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Job Description / Duties

Do you have a love for comedy, the drive to work in the entertainment business, plus a love of organizing and spreadsheets? Then we’ve got the job for you. The Just for Laughs Comedy Festival is seeking an enthusiastic, organized, and hard-working individual to join our team in the role of Operations Manager.

As Operations Manager, you will work closely with the Director of Operations on all day-to-day and festival operations for our annual festivals in Montréal and Toronto. As a key role in the Just for Laughs Festival Department, the Operations Manager will ensure all day-to-day processes and procedures are adhered to and that all festival operations run smoothly with a particular focus on the management of all festival venues. The successful applicant must have strong organizational and communication skills, be computer literate (Excel) and be able to multi-task and function in time-sensitive and high-pressured situations. The applicant should be prepared to work long hours as need especially leading up to and during Festival season.

Duration: This is a full-time position.
Location: Montreal, QC

Responsibilities include the following:

-Work closely with and support the Director of Operations on all aspects of the Just for Laughs Festivals;
-Oversee the management of all venue operations for both the Montréal and Toronto Festivals including managing venue holds, emergency plans, venue settlements, security and staffing;
-Hire, train and manage the venue and FOH staff for both the Montréal and Toronto festivals;
-Ensure all sponsorship, marketing assets and signage needs related to venues is implemented as required;
-Work with the Director of Operations on the creation and implementation of an annual operational strategy, ensuring it’s effective delivery;
-Work with the Director of Operations to implement new process and procedures to support the overall workload of the Festival department;
-Work closely with the finance department to ensure all financial procedures are adhered to, including purchase orders, contracting, invoicing etc.;
-Work closely with the Director of Operations on all insurance needs including collecting and collating information;
-Act as Office Manager including office set up for all new staff, ordering desks, computers, etc and ensuring all IT requirements for the Festival department are met and are running smoothly;
Manage all aspects of hiring temporary staff, including job listings, interviews, contracts and timesheets;
-Oversee the management of the Festival database, ensuring it is meeting the festivals’ requirements;
-Support the Director of Operations to oversee all hotel and supplier contracts year round;
-Oversee all site-office requirements for both the Montréal and Toronto Festivals, ensuring a plan is created that meets the team’s needs and all requirements are met;
-Ensure all Festival staff have read, understood and are in compliance with the each Festival’s emergency response and risk management plans;
-Manage the volunteers team to oversee all volunteer requirements for the Montréal and Toronto Festivals;
-Work closely with the Logistics team to ensure all logistics requirements of the Festival are met;
-Oversee and manage all accreditation requirements for the Montréal and Toronto festivals;
-Work with the Director of Operations on any TV requirements;
-Work as a key point of contact for the Operations team, liaising with the broader company and other departments as necessary;
-As well as everything logically, implicitly, and incidentally related thereto.

Qualifications / Required Skills

The successful candidate will have:

-Two plus (2+) years experience in operations and administration for events and festivals;
-Proven experience in venue management and operations within a live events context (preferably for multiple venues at a time);
-Experience in risk management and safety an asset;
-Bilingualism; English, French is essential;
-Experience hiring, managing and motivating a team;
-A knowledge of current industry supplier rates with experience in negotiating external contracts;
-Proven skills in creative problem solving and the ability to make sound judgement calls in high-pressure situations;
-A love for creating and implementing systems, processes and procedures;
-Demonstrated attention to detail and accuracy;
-Outstanding writing, spelling, grammar, punctuation, and proofreading skills;
-Ability to work with multiple team members across the organization and complete projects in a timely manner;
-Ability to thrive in a fast-paced work environment with multiple projects open at one time;
-Excellent time management, organizational and administrative skills;
-Ability to take initiative and work both independently and as part of a broader organizational team;
-Capacity to work long hours, as needed;
-Professionalism, maturity, and sensitivity to confidential information;
-Expert level skills in Microsoft Excel, Outlook, and Microsoft Word;
-Overall love of comedy!

Salary: 70000$/yearly

Contact Information

https://www.hahaha.com/en/jobs/operations-manager-just-for-laughs